DaProSystems Services: Customer and Technical Support

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Customer and Technical Support Services
For DaProSystems, the most significant portion of any Public Safety System project is the transfer of the project from the project implementation phase to the post-implementation Customer & Technical Support period. At this point, your agency is relying on DaProSystems products in an operational environment and depending on optimum system performance and expert customer services. No one is more committed to the success of your Public Safety System installation than DaProSystems.
	24 X 7 X 365 Mission Critical Support Services Toll-Free General Questions and Technical Support Hotlines – at no additional charge All System Updates, Upgrades and Enhancements on Purchased Modules at no additional charge – you will always stay on DaProSystems Current Software Version Free Attendance to DaProSystems Workshop and Customer Focus Group Events Free Attendance to DaProSystems Annual Users’ Group Meeting 12 months of system support included at no additional charge with the purchase of any DaProSystems software license Free Friday Training Events the last Friday of Each Month Routine On-Site Customer Service Visits Unparalleled Response to Customer Feedback and Enhancement Requests Customer Knowledge Base and Corporate/System Information Regularly Updated on Corporate Website Grant Funding Notification and Grant-Writing Assistance for Future Purchases